Website: https://stanpolis.com.tr
Company: Stanpolis Travel
Stanpolis Travel we respects your privacy and is committed to protecting the personal information you share with us when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, passport details (for travel bookings), and other details you voluntarily provide.
- Non-Personal Information: Browser type, device information, IP address, cookies, and browsing data for analytics and website improvement.
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings and reservations
- To provide customer support and respond to inquiries
- To send confirmations, invoices, or important travel information
- To improve our website and services
- To comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal data. We may share your information only with:
- Service providers and travel partners (hotels, airlines, transport companies) are necessary to fulfill your booking
- Legal authorities if required by law
4. Cookies
Our website uses cookies to improve user experience, track website performance, and analyze visitor behavior. You can manage or disable cookies in your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
6. GDPR Compliance (For EU/EEA Customers)
If you are located in the European Union (EU) or European Economic Area (EEA), the following additional rights and protections apply:
- Lawful Basis for Processing: We only process your personal data when we have a lawful basis under GDPR, including contract performance (e.g., booking a trip), legal obligations, legitimate interests, or your explicit consent.
- Data Retention: We retain your personal data only as long as necessary to provide our services and comply with legal obligations.
- International Transfers: If your personal data is transferred outside the EU/EEA (e.g., to Turkey), we ensure adequate safeguards such as contractual clauses or partner compliance with data protection laws.
- Your Rights under GDPR:
- Right to access your data
- Right to rectify inaccurate or incomplete data
- Right to erase your data (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability (receive a copy of your data in a structured, machine-readable format)
- Right to withdraw consent at any time, without affecting the lawfulness of prior processing
- Right to lodge a complaint with a Data Protection Authority in your country
To exercise your GDPR rights, please contact us using the information below.
7. Your Rights (General)
Regardless of your location, you may:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📩 Email: stanpolis@stanpolis.com.tr
📞 Phone: +90 212 234 50 54
🏢 Address: Sisli/Istanbul/Turkey