1. Introduction
These Terms of Use ("Terms") govern your access to and use of the Stanpolis Travel website, including all content, services and features made available through www.stanpolis.com.tr.
By accessing or using this website, you acknowledge that you have read, understood and agreed to be bound by these Terms.
If you do not agree with these Terms, you should discontinue use of the website.
2. Definitions
For the purposes of these Terms:
Stanpolis
means the travel company operating this website.
Website
means all webpages, content, applications and services available under the Stanpolis domain.
User
means any person accessing or using the website.
Customer
means any User who requests, books or purchases travel services from Stanpolis Travel.
Services
means all tourism and travel-related services offered by Stanpolis Travel.
3. Scope of Services
Stanpolis Travel may provide or arrange services including, but not limited to:
Hotel reservations;
Airport transfers;
Private transportation;
Chauffeur services;
Guided tours;
Multi-day tours;
Shore excursions;
Licensed tourist guide services;
Corporate travel solutions;
Concierge services;
Incoming tourism services;
Tailor-made travel planning;
Other travel-related services.
Stanpolis Travel reserves the right to modify, suspend or discontinue any service without prior notice where reasonably necessary.
4. Acceptable Use
Users agree to use the website only for lawful purposes.
Users must not:
Provide false or misleading information;
Make fraudulent reservations;
Attempt unauthorised access to the website or its systems;
Upload malicious software;
Interfere with website operations;
Use automated tools to extract website content without permission;
Attempt to compromise website security;
Use the website in violation of applicable laws.
Stanpolis Travel reserves the right to restrict or terminate access where misuse is reasonably suspected.
5. Reservation Information
Customers are responsible for ensuring that all reservation information is complete, accurate and up to date.
This includes:
Full names;
Passport details;
Flight information;
Contact details;
Nationality;
Travel dates.
Stanpolis Travel shall not be responsible for losses resulting from inaccurate or incomplete information provided by the Customer.
6. Pricing
Prices displayed on the website are provided for informational purposes unless expressly confirmed during the reservation process.
Final pricing depends on:
Availability;
Supplier confirmation;
Currency exchange rates where applicable;
Taxes and mandatory charges;
Promotional conditions.
Stanpolis Travel reserves the right to correct obvious pricing or technical errors before confirming a reservation.
7. Third-Party Services
Many travel services offered through Stanpolis Travel are provided by independent third-party suppliers.
These suppliers may include:
Hotels;
Airlines;
Transportation companies;
Tour operators;
Licensed tourist guides;
Destination management companies.
Stanpolis Travel acts either as a service provider or as an intermediary, depending on the specific reservation.
Independent suppliers remain responsible for the delivery of their own services.
8. Intellectual Property
Unless otherwise stated, all content published on this website, including but not limited to:
Logos;
Company names;
Trademarks;
Website design;
Source code;
Text;
Images;
Videos;
Graphics;
Travel itineraries;
Tour descriptions;
Blog articles;
Marketing materials;
is owned by Stanpolis Travel or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, translated, republished or commercially exploited without prior written permission from Stanpolis Travel.
9. External Links
The Stanpolis Travel website may contain links to third-party websites operated by hotels, airlines, transportation providers, tourism organisations or other independent service providers.
These links are provided solely for the convenience of Users.
Stanpolis Travel does not control and is not responsible for:
The content of third-party websites;
Their privacy practices;
Their availability;
Their security;
Their terms and conditions.
Users access third-party websites at their own discretion and should review the applicable policies of those websites before using their services.
10. Disclaimer
While Stanpolis Travel makes every reasonable effort to ensure that the information published on this website is accurate and up to date, no guarantee is given that all information will always remain complete, current or error-free.
Without limitation:
Hotel descriptions may change;
Room photographs are illustrative and may differ from the accommodation assigned;
Tour itineraries may be adjusted due to operational requirements;
Pickup times may vary;
Flight schedules may change;
Prices and availability are subject to confirmation;
Maps and travel times are approximate.
Stanpolis Travel reserves the right to correct any typographical, pricing or technical errors without prior notice.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Stanpolis Travel shall not be liable for any indirect, incidental, consequential or special damages arising from:
Website interruptions;
Technical failures;
Internet connectivity issues;
Supplier operational decisions;
Airline schedule changes;
Hotel overbooking;
Government restrictions;
Force majeure events.
Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.
12. Website Availability
Stanpolis Travel aims to keep its website available at all times.
However, uninterrupted access cannot be guaranteed.
Temporary interruptions may occur due to:
Scheduled maintenance;
System upgrades;
Cybersecurity measures;
Network failures;
Events beyond our reasonable control.
Stanpolis Travel reserves the right to suspend or restrict access where reasonably necessary to protect the website or its users.
13. Privacy
Your use of this website is also governed by our:
Privacy Policy;
Privacy Notice;
Cookie Policy.
By continuing to use this website, you acknowledge that your personal information may be processed as described in those documents.
14. Changes to These Terms
Stanpolis Travel may revise these Terms from time to time in order to:
Reflect changes in legislation;
Improve operational practices;
Introduce new services;
Enhance website security.
The revised version becomes effective immediately upon publication on the website unless otherwise stated.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Türkiye.
Any dispute arising from the use of this website shall be subject to the jurisdiction of the competent courts and authorities as determined under applicable Turkish law.
Where consumer protection legislation grants mandatory rights or jurisdiction, those rights remain unaffected.
16. Entire Agreement
These Terms, together with the following documents published by Stanpolis Travel, constitute the complete legal framework governing the use of this website and our online services:
Distance Sales Agreement;
Pre-Information Form;
Privacy Policy;
Privacy Notice;
Cookie Policy;
Cancellation & Refund Policy
In the event of any inconsistency, the document most directly related to the relevant service or transaction shall prevail to the extent of that inconsistency.
Stanpolis Travel – Legal & Trust Center
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